To be the most varied, interesting, knowledgeable supplier of fossils and crystals in the UK; with competitive prices, friendly attitude, first class customer service, and as a result strong customer loyalty.
Primary objectives:
To satisfy orders in a timely fashion, with close to 100% of the order in stock, and a minimum of errors, credit notes or returns.
To be in touch with and understand the varied business needs of our customers.
To put honest sales work and awareness at the centre of our efforts, and to promote sales in an intelligent, informed and aware fashion.
To value and protect the contribution and well being of all members of staff.
To build and maintain a high quality team through constant communication, and to recruit the best staff possible.
To make scientifically interesting material available for study or research; to support and interact positively with the research community.
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